Affordable Tapware Solutions Shipping Policy
Standard Delivery
2 - 7 Business Days for Metro Area's (ALL STATES).
7 - 15 Business Days for Regional Area's (ALL STATES).
Order Processing and Delays
After you have completed your order through our website, you’ll receive a system generated Order Confirmation Email.
Once the order has been shipped, we'll send you a Notification with the tracking information for your reference.
Order processing: Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs as we aim to get every order off as soon as possible.
Approximate delivery timeframe: After order has been shipped, standard shipping time normally take up to 2 - 7 business days in metro areas (all states), and 7 - 15 business days in regional areas (all states). The actual delivery time will depend on the courier that carries your parcel.
*Please Note:
All orders will be processed and sent as soon as possible after received. The time frame estimates from when the parcel is sent and only account for Business Days. We will do our best to ensure delivery within estimated delivery time, these do not include delays that outside our control. Factors such as public holidays and peak delivery times might cause delays. During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase the delivery time frame marginally.
There are limitations on all courier networks and for some remote delivery areas, the couriers will not deliver to door. In these cases, they will deliver to a local depot or to the local Australia Post office and you will be notified to collect your parcels.
Due to stock list updates and a high volume of demand for many products, there are times that the items you wish to purchase may show available but suddenly run out of stock just after you placed the order.
If your order was successfully placed, but the item turns out to be no stock, we will notify you via email with the following options:
- Cancel back order items: We will remove the back order (BO) items and send the available products to you first.
- Cancel the entire order: We will cancel the entire order from our warehouse for immediate store credit or a money refund.
- Wait for Replenishment: You may choose to wait for the BK item to restock.